Booking Confirmation

Certain Services are stated to be subject to instant confirmation. Other than these Services, any required time for confirmation as stated on the Website / Mobile Application’s solely for reference only. Actual time required for confirmation may vary.

Purchase and Use of the Vouchers

2.1 Through this Website& Mobile Application, you may purchase vouchers from Anytime Holidays Sdn Bhd for the Services (“Vouchers”) offered by the Operators in the various destinations. Subject to the policy of the relevant Operator, you will receive an email confirmation of your purchase that will contain a Voucher confirmation number (“Confirmation Number”) and a printable version of your Voucher.

2.2 In order to use your Voucher, you must appear in person at the meeting point designated by the relevant Operator on time, and present such documents and/or information as may be required by the Operator, that may include your Confirmation Number and/or your printed Voucher. If you fail to appear on time or to provide the required documents or information, no refunds will be granted.
An Operator may also require you to provide an identification document bearing your photo in order to use your Voucher. Neither Anytime Holidays Sdn Bhd nor the Operator is responsible for lost, destroyed or stolen Vouchers or Confirmation Numbers. Vouchers will be void if the relevant Services to be provided are prohibited by law. If you attempt to use a Voucher in an unlawful manner (e.g., you attempt to use a Voucher for wine tasting when you are under the legal age to do so), the respective Operator may refuse to accept your Voucher, and no refunds will be granted.

Terms of the Vouchers

The Terms of Use for each Voucher may vary amongst Operators and any restrictions that apply to the use of such Voucher, including but not limited to a minimum age requirement, will be conveyed to you at the time of purchase on the Website/ Mobile Application.
Vouchers are admission tickets to one-time events (‘Events’): the date(s) on which a Voucher can be used will be stated on the Voucher. If you do not use your Vouchers on or by the date(s) noted on such Vouchers, except as expressly set forth therein, no refunds will be granted.

Cancellation of Vouchers

You may cancel your Voucher by contacting Anytime Holidays Sdn Bhd customer service within the cancellation period(If available) based on Term & Condition (*not all operator allow cancellation), as stated at the time of purchase on the Website or Mobile Application. Cancelation windows vary on a case by case basis. A Voucher canceled with the required notice will be refunded partially to the credit card or bank account you used to purchase such Voucher.
The Operator, not Anytime Holidays Sdn Bhd, is the offeror of the Services for the Events, to which the Vouchers correspond to, and is solely responsible for accepting or rejecting any Voucher you purchase, as related to all such Services.
Please directly consult with the Operator if you have any enquiries or complaints in respect of the Service you received in connection with your Voucher. Except as expressly set forth herein, all fees paid for Vouchers are non-refundable. Prices quoted for Vouchers are in the currency stated on the Website / Mobile Application at the time prior to purchase.
If an Event which you have purchased a Voucher for is canceled by the Operator, Anytime Holidays Sdn Bhd will notify you as soon as reasonably practicable, and will process a full refund of the Voucher value to the credit card or Bank Account you used to purchase such Voucher.

Required Assistance

If you attempt to use a Voucher in accordance with this Terms of Use and the additional terms and conditions applicable to such Voucher and you are unable to do so (due to the fault of the Operator or otherwise), please contact Anytime Holidays Sdn Bhd at [email protected], and Anytime Holidays Sdn Bhd will try to liaise with the Operator for an appropriate remedy.

Additional Charges

Anytime Holidays Sdn Bhd reserves the right to require payment of fees or charges for any Services offered by Anytime Holidays Sdn Bhd. You shall pay all applicable fees or charges, as described on this Website or Mobile Application in connection with such Services selected by you.

Modifications to Charges

Anytime Holidays Sdn Bhd reserves the right to change its price list for fees or charges at any time, upon notice to you, which may be sent to you by email or posted on this Website or Mobile Application. Your use, or continued use, of the Services offered by Anytime Holidays Sdn Bhd following such notification constitutes your acceptance of any new or revised fees or charges.

Anytime holiday’s Rights and Obligations

Anytime Holidays Sdn Bhd reserves the right to deny and cancel bookings or purchases of any Services that are deemed in violation of this policy. Such a determination is at Anytime holiday’s sole discretion.
Anytime holidays Sdn Bhd intends to offer or procure the Operators to offer the Services to you at the best price available on the market. You acknowledge and agree that all taxes and additional fees for particular Services that may be payable for using the Services are expressly excluded in determining the best price.
Whilst the Operats are required to provide Anytime holidays Sdn Bhd with accurate and updated prices of the Services on this Website * Mobile Application, Anytime Holidays Sdn Bhd cannot guarantee that all prices for the Services provided by the Operators are accurate and updated at all times.

The above terms and conditions & return policies are applicable to all Anytime Holidays Sdn Bhd users worldwide